WANTD – Return & Refund Policy

Last updated: November 6, 2026

Return Policy

At WANTD, customer satisfaction matters to us.

For eligible online purchases in Morocco, customers may exercise their legal right of withdrawal within 7 days of receiving their order, subject to applicable law and its exceptions.

Returned items should be unworn, unused, undamaged, and include their original tags and packaging.

How to Request a Return

To request a return, please contact us before sending any item back.

Include your order number and the reason for your request. Our team will provide the return instructions.

Damaged or Incorrect Items

Please inspect your order upon delivery.

If you receive a damaged, defective, or incorrect item, contact us as soon as possible. We will review the issue and arrange an appropriate solution in accordance with applicable law.

Return Shipping Costs

For change-of-mind returns, return shipping costs may be the customer's responsibility where permitted by law.

For defective, damaged, or incorrect items, WANTD will handle the issue in accordance with applicable consumer protection laws.

Refunds

Approved refunds will be processed within the time required by applicable law.

The refund method and processing details will be communicated to the customer.

Exchanges

For size or product exchanges, please contact us to check availability and receive instructions.

Contact

For returns, refunds, exchanges, or other questions, contact us at:

Email: contact@wantd.shop